Chris Mowan, MBA, FACHE
President and Chief Executive Officer, Medical City Dallas
Chris Mowan joined Medical City Dallas as President and Chief Executive Officer in July 2016. Previously, Chris served three years as CEO of MountainView Hospital, a complex teaching hospital in Las Vegas, Nevada. During his tenure at MountainView, he oversaw a $90 million facility expansion, achieved unprecedented ER growth and launched graduate medical education programs.
Chris’ career with HCA spans more than 20 years, starting with roots as a Medical City Healthcare division manager to roles as COO at Del Sol Medical Center in El Paso and as COO at Sunrise Medical Center and Children’s Hospital in Las Vegas, which was ranked as the #1 facility in Nevada by U.S. News & World Report under his leadership.
Chris is a graduate of Indiana University and holds a master’s degree in business administration from Southern Methodist University. He is a Fellow of the American College of Healthcare Executives. Chris lives in Dallas with his wife, Natalie, and two daughters, Chloe, 10, and Ashley, 8.
Chief Executive Officer, Medical City Children’s Hospital and Medical City Women's Hospital Dallas
Jessica O'Neal was named chief executive officer of Medical City Children’s Hospital and Medical City Women’s Hospital Dallas, in December 2018.
From 2016 to 2018, O’Neal served as chief operating officer of the 515-bed West Florida Hospital in Pensacola, Fla. Under O’Neal’s leadership, pediatric specialty care network services and providers were integrated into West Florida Hospital’s delivery system and she launched a wide spectrum of pediatric services including orthopedics, cardiology, pulmonology, ENT, GI, urology and imaging services.
O’Neal previously served as VP of operations and chief operating officer of Methodist Dallas Medical Center, where she oversaw surgical services, oncology, neurosurgery, cardiology, radiology, weight management, respiratory therapy, food services, environmental services, physical plant, the GI lab, communications, police and volunteer services.
O’Neal holds a Master of Science in Health Care Administration from Trinity University and a Bachelor of Science in Nutrition/Dietetics from Texas Christian University.
Ken Rothfield, MD
Chief Medical Officer, Medical City Dallas & Medical City Children's Hospital
Ken Rothfield, MD, was named Chief Medical Officer at Medical City Dallas in August 2017. Since 2014, he had previously served as System Vice President, Chief Medical Officer, Chief Quality Officer and Patient Safety Officer at St. Vincent's Healthcare, Ascension Health in Jacksonville, Florida.
Dr. Rothfield served as Chairman of the Department of Anesthesiology at Saint Agnes Hospital in Baltimore, Maryland and held cardiac anesthesia faculty appointments at the University of Maryland and University of Pittsburgh.
He earned a Master of Business Administration in Medical Services Management from Johns Hopkins University, an MD from the University of Rochester and a Bachelor of Arts in History and Science,Magna Cum Laude, from Harvard. Additionally, he completed training in anesthesiology, as well as a fellowship in cardiovascular anesthesia and research, at the University of Pittsburgh.
Dr. Rothfield is nationally recognized for his work in patient safety, including emergency airway management, opioid safety,physiologic monitoring and healthcare culture. He is also a faculty member of the Institute for Healthcare Communication, and is a master trainer in the disclosure and resolution of unanticipated medical outcomes.
Dr. Rothfield received the Healthcare Heroes Award from the Baltimore Daily Record, as well as a Circle of Honor Award for Innovation in Patient Safety from the Maryland Patient Safety Center.
Chief Nursing Officer, Medical City Dallas
Joyce Soule, MSN, RN, CNOR, NEA-BC joined Medical City Dallas as Chief Nursing Officer in August 2017 with more than 20 years of nursing experience.
Prior to joining Medical City Dallas she has served as Chief Nursing Officer at Wesley Medical Center in Wichita, Kansas, where she also oversaw Wesley Woodlawn, a community hospital, two off campus emergency departments and hospital based clinics. Joyce improved patient satisfaction scores, along with reducing-sepsis during her tenure with the organization.
Previously, she was Vice President of Surgical Services at Medical City Dallas and served in director positions at Medical City Arlington and Texas Health Harris Methodist Hurst-Euless-Bedford Hospital.
Joyce earned a Master of Science in Nursing Healthcare Administration and a Bachelor in Nursing from Graceland University in Independence, Missouri. She is currently completing her Doctor of Nursing Practice (DNP) degree. She is a certified perioperative nurse and holds an advanced nursing executive board certification.
Joyce resides with her husband, Greg. They have four adult daughters, three off whom live in the DFW area. Joyce and Greg have four granddaughters and two grandsons, all whom reside in the DFW area. When not at work, she enjoys spending time with family and friends.
Angie Buckmeier, MHA, BSN, RN
Chief Nursing Officer, Medical City Children's Hospital
Vice President of Nursing for Women’s & Children’s, Medical City Dallas & Medical City Children's Hospital
Angie Buckmeier joined the senior leadership team at Medical City Children’s Hospital in 2015 to serve as the Chief Nursing Officer and Vice President of Nursing for Women’s & Children’s Services. With more than 26 years of nursing experience and 23 years at Medical City, Angie started her career as a pediatric staff nurse and progressed through a variety of leadership roles in pediatrics including the specialties of general pediatrics, oncology, craniofacial and well-baby newborn care. Angie also served in leadership roles for Women’s services as the manager of Postpartum and Director of Women’s Services. Prior to her current role, Angie served as Director of Nursing for maternal and infant services at Parkland Health and Hospital System.
Angie’s key accomplishments in her leadership roles include maintaining staff turnover under national benchmarks, achieving and maintaining the highest patient satisfaction scores in the organization, impressive quality improvement and outcomes in CLABSI, falls, and exclusive breastfeeding, among others.
Angie received her Master of Healthcare Administration degree from University of Phoenix, her Bachelor of Science degree in nursing from University of Louisiana at Monroe, and was named a 2010 DFW Great 100 Nurse. Angie is married and has two sons.
Chief Financial Officer
As CFO, McLeroy will oversee all financial activities, including accounting and budgeting, along with operational strategies, such as forecasting, trends and planning.
McLeroy most recently served as Chief Financial Officer at Medical City Plano and Medical City Frisco, since 2014. She oversaw financial performance during a significant growth period at Medical City Plano, including a new neurology tower, an expanded operating room, the addition of inpatient rehabilitation services and emergency room renovations, along with acquisition of Medical City Frisco.
Previously, she served in roles at Medical City Dallas from 2002 until 2014 as Vice President of Finance, Controller, Assistant Controller and Senior Financial Analyst.
Melissa earned a Bachelor Studies degree from Dallas Baptist University and a Master of Business Administration degree from Texas Woman's University.
Chief Operating Officer
Ben Coogan was named Chief Operating Officer (COO) of Medical City Dallas in May 2019. He brings more than 17 years of healthcare experience to his leadership role at Medical City Dallas.
Ben previously served as the Chief Operating Officer at Medical City Arlington, and held senior leadership positions at Medical City Dallas and Cigna Health Inc. Ben began his career in hospital administration at Medical City Plano in 2006. He also held prior leadership roles with Baylor Scott and White Health System and Health Partners of America.
He earned a bachelor's degree in psychology at Texas A&M University and a master of business administration in health services management from the University of North Texas.
Jay deVenny, FACHE
Chief Development Officer, Medical City Dallas
Jay deVenny, FACHE, is the Chief Development Officer at Medical City Dallas. In this role, Jay supports all service line strategic development and coordinates the strategic planning process while integrating hospital operations and affiliation development. His leadership has strengthened multiple tertiary service lines including neurosurgery, orthopedics, heart and vascular, GI, oncology, bariatrics and transplantation.
Prior to joining Medical City, Jay spent seven years leading various administrative and business development roles within Baylor Health Care System. He served as director of professional services at Baylor Regional Medical Center at Plano from 2008 through 2013, where he grew scoliosis, orthopedic oncology, weight loss surgery and pain management service lines. Additionally, he opened satellite scoliosis clinics in Fort Worth and Fort Lauderdale, Florida. Jay also served as a marketing and public relations consultant and administrative resident at Baylor Regional Medical Center at Plano, championing business development and operational initiatives.
Jay holds a Bachelor’s in Communication Studies from University of Kansas, a MBA in Health Services Management from University of North Texas and is a Fellow of the American College of Healthcare Executives (FACHE).
Jay enjoys spending time with his wife, Betsy, and two children, Hunter and Harper. He enjoys playing golf and traveling with his family.
Josh Kemph, MHA, ACHE
Chief Operations Officer, Medical City Heart Hospital and Medical City Spine Hospital
Josh Kemph is the Chief Operating Officer of the new Medical City Heart Hospital and Medical City Spine Hospital, set to open Fall 2019. He previously served the same role at at Medical City Lewisville and Medical City Las Colinas.
Before coming to North Texas, Josh was the Associate Chief Operating Officer at HCA Healthcare's HealthONE Swedish Medical Center in Colorado. During his tenure at Swedish Medical Center, Josh was instrumental in executing strategies to drive product line development in the key specialty service lines of orthopedics and oncology rehabilitation.
Josh began his career with HCA Healthcare in 2009, and he served at two HCA facilities in Nashville as well as HCA's corporate office before his position in Colorado.
Josh received a Bachelor of Business Administration in 2008 and a Master of Healthcare Administration in 2010, both from Austin Peay State University in Clarksville, Tennessee. He is a member of the American College of Healthcare Executives (ACHE).
Shanna Warren, MAM, SPHR, SHRM-SCP
Vice President of Human Resources, Medical City Dallas
Shanna Warren, MAM, SPHR, SHRM-SCP, is the Vice President of Human Resources at Medical City Dallas Hospital. She joined Medical City in 2015 from another Medical City Healthcare hospital, Medical City Plano, where she most recently served as Vice President of HR, Employee Health and Co-Ethics Officer.
In her role at Medical City, she leads all human resource functions, employee health and our volunteer team. Her goals for the human resource department include increasing employee engagement, reducing vacancies and maintaining Medical City’s successful employee retention rates.
Prior to serving at Medical City Plano, Shanna managed training and recruitment at The Arc of San Diego, one of the largest, most comprehensive providers of services to children and adults with disabilities in San Diego County, and served in human resources roles at ValueOptions Healthcare and Sears, Roebuck, Co.
She holds a Bachelor of Science degree from LeTourneau University, a Masters in Human Resources Management from Dallas Baptist University, is a certified Senior Professional in Human Resources by HRCI and by the Society for Human Resources Management and a Licensed Facilitator by Development Dimensions International.
Amy Svensson, RN, BSN, CCRN-K
Vice President of Clinical Excellence, Medical City Dallas
Amy is a collaborative, results-driven nursing professional with more than 20 years of experience successfully leading quality performance improvement initiatives that improve patient safety.
Prior to joining Medical City Dallas, Amy served in multiple roles at St. Vincent’s Healthcare, Ascension Health in Jacksonville, Florida, since 2008. Formerly, she served as System Quality Manager, and most recently, System Infection Prevention Manager since 2016. In this role, she directed infection control policies, procedures and strategies. She also led initiatives that focused on the reduction of hospital acquired infections and conditions, preventable readmissions, length-of-stay and adverse events. Additionally, she spearheaded the development of high-level disinfection practices. Her efforts led to significant reductions in hospital acquired infections and healthcare associated harm.
Amy earned a Bachelor of Science in Nursing from the University of Miami in Florida, and is currently working toward a Doctorate of Nursing Practice from Jacksonville University.
Vice President of Operations, Medical City Dallas
Rick Plunk joined Medical City Dallas in May 2004 as Director of Respiratory Care. Throughout his tenure with Medical City Dallas, he advanced to Vice President of Neurosciences in 2007 and to Vice President of Operations in 2010. Rick joined the Senior Leadership Team in 2010, and has served as Interim Chief Operating Officer multiple times and as Vice President of Operations. Rick provides oversight for all Medical City Dallas operational departments.
Previously, Rick served as the Administrative Director for Respiratory Care, Cardiology and Rehabilitation for a Tenet Health Care facility in Dallas, Texas. Rick earned his Masters of Business Administration from Amberton University in 2002.
Associate Chief Nursing Officer and VP of Adult Patient Services, Medical City Dallas
Kyle Bryan serves as the Associate Chief Nursing Officer and VP of Adult Patient Services of Medical City Dallas. He began his HCA Healthcare career as a critical care nurse in 2009. Since then, he has served in progressive leadership roles, including Assistant Vice President of Acute & Critical Care Services and ACNO of Medical City Lewisville. Kyle's leadership has been instrumental in driving record high employee engagement scores resulting in decreased turnover. His stewardship in patient experience tactics and expertise in coaching and developing leaders has consistently accelerated performance in patient perception of care.
Kyle earned a Bachelor of Science in Nursing from The University of Texas at El Paso and degrees in psychology and business from The University of Texas at Arlington. He has a Master of Science in Nursing Administration from Walden University. He is board certified in Executive Administration by the American Nurses Credentialing Center and is a graduate of HCA Healthcare's Executive Development Program.
Travis Strategier, CPA
Vice President of Finance, Medical City Dallas
Travis Strategier is the Vice President of Finance at Medical City Dallas. Prior to joining Medical City Dallas, Travis served as the Controller at Medical City Plano and Medial City Frisco. During his tenure, he oversaw the annual budgeting process. Previously, he was the Assistant Controller at Medical City Dallas where he led the accounting staff.
Travis is a graduate of The University of North Texas and holds a Bachelor of Science in Accounting Control Systems.
Jennifer Ledbetter, MSN, RN
Vice President of Operations, Medical City Heart Hospital and Medical City Spine Hospital
Jennifer Ledbetter is the Vice President of Operations for the new Medical City Heart Hospital and Medical City Spine Hospital, set to open Fall 2019. In this role, she oversees cardiovascular and spine service line development and operations. She joined Medical City Dallas in 2006 as a registered nurse in our Invasive Cardiac Lab. Since then, she has served in progressive leadership roles such as Manager of Invasive/Noninvasive Cardiology, Director of Cardiovascular Services, and was most recently the Assistant Vice President of Heart and Vascular Services.
In this role, she was responsible for Heart and Vascular operations,strategic planning, business development and physician collaboration. During this time, she successfully launched and managed the partnership between Medical City Dallas and Hunt Regional Medical Center, bringing lifesaving interventional cardiology services to Greenville and the surrounding communities northeast of Dallas.
Jennifer earned her Bachelor of Science in Nursing from West Texas A&M University and a Master's of Science in Nursing from Western Governors University.
Assistant Administrator, Medical City Dallas
Carson Smith is the Assistant Administrator at Medical City Dallas. Previously, he served as a Medical City Healthcare Administrative Resident. He assisted with strategy, operations, throughput, data analytics and business development at Medical City Arlington, Medical City Fort Worth, Medical City Plano and Medical City Dallas.Carson holds a Master of Science in Health Care Administration from Trinity University, along with a Bachelor of Arts in Political Science, with minors in Business Management and Latin American Sciences, from University of Arkansas.