Chris Mowan, MBA, FACHE
President and Chief Executive Officer, Medical City Dallas
Chris Mowan joined Medical City Dallas as President and Chief Executive Officer in July 2016. Previously, Chris served three years as CEO of MountainView Hospital, a complex teaching hospital in Las Vegas, Nevada. During his tenure at MountainView, he oversaw a $90 million facility expansion, achieved unprecedented ER growth and launched graduate medical education programs.
Chris’ career with HCA spans more than 20 years, starting with roots as a Medical City Healthcare division manager to roles as COO at Del Sol Medical Center in El Paso and as COO at Sunrise Medical Center and Children’s Hospital in Las Vegas, which was ranked as the #1 facility in Nevada by U.S. News & World Report under his leadership.
Chris is a graduate of Indiana University and holds a master’s degree in business administration from Southern Methodist University. He is a Fellow of the American College of Healthcare Executives. Chris lives in Dallas with his wife, Natalie, and two daughters, Chloe, 10, and Ashley, 8.
Chief Executive Officer, Medical City Children’s Hospital and Medical City Women's Hospital Dallas
O'Neal was named chief executive officer of Medical City Children’s Hospital and Medical City Women’s Hospital Dallas, in December 2018.
From 2016 to 2018, O’Neal served as chief operating officer of the 515-bed West Florida Hospital in Pensacola, Fla. Under O’Neal’s leadership, pediatric specialty care network services and providers were integrated into West Florida Hospital’s delivery system and she launched a wide spectrum of pediatric services including orthopedics, cardiology, pulmonology, ENT, GI, urology and imaging services.
O’Neal previously served as VP of operations and chief operating officer of Methodist Dallas Medical Center, where she oversaw surgical services, oncology, neurosurgery, cardiology, radiology, weight management, respiratory therapy, food services, environmental services, physical plant, the GI lab, communications, police and volunteer services.
O’Neal holds a Master of Science in Health Care Administration from Trinity University and a Bachelor of Science in Nutrition/Dietetics from Texas Christian University.
Ken Rothfield, MD
Chief Medical Officer, Medical City Dallas & Medical City Children's Hospital
Ken Rothfield, MD, was named Chief Medical Officer at Medical City Dallas in August 2017. Since 2014, he had previously served as System Vice President, Chief Medical Officer, Chief Quality Officer and Patient Safety Officer at St. Vincent's Healthcare, Ascension Health in Jacksonville, Florida.
Dr. Rothfield served as Chairman of the Department of Anesthesiology at Saint Agnes Hospital in Baltimore, Maryland and held cardiac anesthesia faculty appointments at the University of Maryland and University of Pittsburgh.
He earned a Master of Business Administration in Medical Services Management from Johns Hopkins University, an MD from the University of Rochester and a Bachelor of Arts in History and Science,Magna Cum Laude, from Harvard. Additionally, he completed training in anesthesiology, as well as a fellowship in cardiovascular anesthesia and research, at the University of Pittsburgh.
Dr. Rothfield is nationally recognized for his work in patient safety, including emergency airway management, opioid safety,physiologic monitoring and healthcare culture. He is also a faculty member of the Institute for Healthcare Communication, and is a master trainer in the disclosure and resolution of unanticipated medical outcomes.
Dr. Rothfield received the Healthcare Heroes Award from the Baltimore Daily Record, as well as a Circle of Honor Award for Innovation in Patient Safety from the Maryland Patient Safety Center.
Chief Nursing Officer, Medical City Dallas
Joyce Soule, MSN, RN, CNOR, NEA-BC joined Medical City Dallas as Chief Nursing Officer in August 2017 with more than 20 years of nursing experience.
Prior to joining Medical City Dallas she has served as Chief Nursing Officer at Wesley Medical Center in Wichita, Kansas, where she also oversaw Wesley Woodlawn, a community hospital, two off campus emergency departments and hospital based clinics. Joyce improved patient satisfaction scores, along with reducing-sepsis during her tenure with the organization.
Previously, she was Vice President of Surgical Services at Medical City Dallas and served in director positions at Medical City Arlington and Texas Health Harris Methodist Hurst-Euless-Bedford Hospital.
Joyce earned a Master of Science in Nursing Healthcare Administration and a Bachelor in Nursing from Graceland University in Independence, Missouri. She is currently completing her Doctor of Nursing Practice (DNP) degree. She is a certified perioperative nurse and holds an advanced nursing executive board certification.
Joyce resides with her husband, Greg. They have four adult daughters, three off whom live in the DFW area. Joyce and Greg have four granddaughters and two grandsons, all whom reside in the DFW area. When not at work, she enjoys spending time with family and friends.
Angie Buckmeier, MHA, BSN, RN
Chief Nursing Officer, Medical City Children's Hospital
Vice President of Nursing for Women’s & Children’s, Medical City Dallas & Medical City Children's Hospital
Angie Buckmeier joined the senior leadership team at Medical City Children’s Hospital in 2015 to serve as the Chief Nursing Officer and Vice President of Nursing for Women’s & Children’s Services. With more than 26 years of nursing experience and 23 years at Medical City, Angie started her career as a pediatric staff nurse and progressed through a variety of leadership roles in pediatrics including the specialties of general pediatrics, oncology, craniofacial and well-baby newborn care. Angie also served in leadership roles for Women’s services as the manager of Postpartum and Director of Women’s Services. Prior to her current role, Angie served as Director of Nursing for maternal and infant services at Parkland Health and Hospital System.
Angie’s key accomplishments in her leadership roles include maintaining staff turnover under national benchmarks, achieving and maintaining the highest patient satisfaction scores in the organization, impressive quality improvement and outcomes in CLABSI, falls, and exclusive breastfeeding, among others.
Angie received her Master of Healthcare Administration degree from University of Phoenix, her Bachelor of Science degree in nursing from University of Louisiana at Monroe, and was named a 2010 DFW Great 100 Nurse. Angie is married and has two sons.
Chief Financial Officer
As CFO, McLeroy will oversee all financial activities, including accounting and budgeting, along with operational strategies, such as forecasting, trends and planning.
McLeroy most recently served as Chief Financial Officer at Medical City Plano and Medical City Frisco, since 2014. She oversaw financial performance during a significant growth period at Medical City Plano, including a new neurology tower, an expanded operating room, the addition of inpatient rehabilitation services and emergency room renovations, along with acquisition of Medical City Frisco.
Previously, she served in roles at Medical City Dallas from 2002 until 2014 as Vice President of Finance, Controller, Assistant Controller and Senior Financial Analyst.
Melissa earned a Bachelor Studies degree from Dallas Baptist University and a Master of Business Administration degree from Texas Woman's University.
Eric Reichle, FACHE
Chief Operating Officer, Medical City Dallas
Eric Reichle, FACHE, is the Chief Operating Officer at Medical City Dallas. He joined Medical City in 2016 and brings healthcare leadership experience from HCA International in London, England, and HCA Corporate in Nashville, Tennessee. Eric is an experienced healthcare executive who has served as a board member on The Bridge Nashville, on the Senior Executive Program for the Scarlett Leadership Institute, the Young Professionals Advisory Council of the Minnie Pearl Cancer Foundation and the Young Leaders Council of Nashville.
Eric transitioned to Medical City from his former role as Executive Director and Vice President of Operations at HCA International in London. In that role, Eric was responsible for developing the HCA International strategy, along with identifying and executing operational growth initiatives. During his time in London, he co-led the development for HCA International's largest capital project — The Shard Diagnostic Centre and The Cancer Treatment Centre.
Prior to joining HCA International, he served as Senior Director of the Strategic Resource Group at HCA's corporate headquarters. In his position he worked with HCA executive and hospital leadership to strategically plan service line growth, physician network development, care continuum development and physician integration.
Eric graduated from the University of Notre Dame with a Bachelor of Science degree in Science-Business Collegiate Sequence and was a member of the varsity cross country and track and field team. He also received a Masters in Healthcare Administration from Trinity University in San Antonio, Texas, where he was a recipient of the Trinity University Healthcare Graduate Assistantship and served as the Service and Social Chairman of the Trinity University Healthcare Student Association.
Eric and his wife Lara have two children, Sloane and Harry, and a dog named Corby. He enjoys listening to live music, watching college football, reading and running, and has completed two marathons and about 10 half marathons.
Jay deVenny, FACHE
Chief Development Officer, Medical City Dallas
Jay deVenny, FACHE, is the Chief Development Officer at Medical City Dallas. In this role, Jay supports all service line strategic development and coordinates the strategic planning process while integrating hospital operations and affiliation development. His leadership has strengthened multiple tertiary service lines including neurosurgery, orthopedics, heart and vascular, GI, oncology, bariatrics and transplantation.
Prior to joining Medical City, Jay spent seven years leading various administrative and business development roles within Baylor Health Care System. He served as director of professional services at Baylor Regional Medical Center at Plano from 2008 through 2013, where he grew scoliosis, orthopedic oncology, weight loss surgery and pain management service lines. Additionally, he opened satellite scoliosis clinics in Fort Worth and Fort Lauderdale, Florida. Jay also served as a marketing and public relations consultant and administrative resident at Baylor Regional Medical Center at Plano, championing business development and operational initiatives.
Jay holds a Bachelor’s in Communication Studies from University of Kansas, a MBA in Health Services Management from University of North Texas and is a Fellow of the American College of Healthcare Executives (FACHE).
Jay enjoys spending time with his wife, Betsy, and two children, Hunter and Harper. He enjoys playing golf and traveling with his family.
Shanna Warren, MAM, SPHR, SHRM-SCP
Vice President of Human Resources, Medical City Dallas
Shanna Warren, MAM, SPHR, SHRM-SCP, is the Vice President of Human Resources at Medical City Dallas Hospital. She joined Medical City in 2015 from another Medical City Healthcare hospital, Medical City Plano, where she most recently served as Vice President of HR, Employee Health and Co-Ethics Officer.
In her role at Medical City, she leads all human resource functions, employee health and our volunteer team. Her goals for the human resource department include increasing employee engagement, reducing vacancies and maintaining Medical City’s successful employee retention rates.
Prior to serving at Medical City Plano, Shanna managed training and recruitment at The Arc of San Diego, one of the largest, most comprehensive providers of services to children and adults with disabilities in San Diego County, and served in human resources roles at ValueOptions Healthcare and Sears, Roebuck, Co.
She holds a Bachelor of Science degree from LeTourneau University, a Masters in Human Resources Management from Dallas Baptist University, is a certified Senior Professional in Human Resources by HRCI and by the Society for Human Resources Management and a Licensed Facilitator by Development Dimensions International.
Associate Chief Operating Officer
JW Newman joined the senior leadership team at Medical City Dallas in January 2018 as associate chief operating officer (ACOO). Since January 2016, he had previously served as ACOO, co-ethics and compliance officer and co-chief staffing officer at Medical City Fort Worth. Prior to that, he was administrative resident with Medical City Healthcare, serving at the division office in Las Colinas, as well as at Medical City Dallas, Medical City Fort Worth and Medical City Plano.
Under his leadership, bariatric surgery at Medical City Fort Worth grew exponentially into the market's highest volume center of excellence. Additionally, he was responsible for the oversight of Medical City Fort Worth's new emergency department and ICU tower.
JW earned a Master of Science in Health Care Administration from Trinity University, and a Bachelor of Business Administration in Managerial Finance from University of Mississippi. He is a member of the American College of Healthcare Executives.
Amy Svensson, RN, BSN, CCRN-K
Vice President of Clinical Excellence, Medical City Dallas
Amy is a collaborative, results-driven nursing professional with more than 20 years of experience successfully leading quality performance improvement initiatives that improve patient safety.
Prior to joining Medical City Dallas, Amy served in multiple roles at St. Vincent’s Healthcare, Ascension Health in Jacksonville, Florida, since 2008. Formerly, she served as System Quality Manager, and most recently, System Infection Prevention Manager since 2016. In this role, she directed infection control policies, procedures and strategies. She also led initiatives that focused on the reduction of hospital acquired infections and conditions, preventable readmissions, length-of-stay and adverse events. Additionally, she spearheaded the development of high-level disinfection practices. Her efforts led to significant reductions in hospital acquired infections and healthcare associated harm.
Amy earned a Bachelor of Science in Nursing from the University of Miami in Florida, and is currently working toward a Doctorate of Nursing Practice from Jacksonville University.
Vice President of Operations, Medical City Dallas
Rick Plunk joined Medical City Dallas in May 2004 as Director of Respiratory Care. Throughout his tenure with Medical City Dallas, he advanced to Vice President of Neurosciences in 2007 and to Vice President of Operations in 2010. Rick joined the Senior Leadership Team in 2010, and has served as Interim Chief Operating Officer multiple times and as Vice President of Operations. Rick provides oversight for all Medical City Dallas operational departments.
Previously, Rick served as the Administrative Director for Respiratory Care, Cardiology and Rehabilitation for a Tenet Health Care facility in Dallas, Texas. Rick earned his Masters of Business Administration from Amberton University in 2002.