Patients & Family

Case Management

Medical City's Case Management Department consists of social workers and RN case managers. Each floor, or specialty area, is comprised of a social worker and RN case manager designated to that floor. The collaborative, interdisciplinary efforts made by both social worker and RN case manager helps ensure appropriate and effective delivery of direct services to patients and their families.

As each patient is assessed, our department is dually focused on the clinical aspect of admission as well as the patient in his or her environment. The case management department is essential in expediting the patient’s use of services along the continuum of care. Our primary goal is to optimize patient’s functioning to the fullest extent possible. Social workers and RN case managers possess a wealth of knowledge, expertise and ethical values that coincide with Medical City’s Mission and Patient Promise.

If you have any additional questions, please call 972-566-7768.